Who can change the plan
One plan covers the whole team, and one person holds it: the Owner. Everyone else uses the plan but can't buy or change it.
What's happening
If you're not the Owner, the upgrade screen shows Ask your team owner to upgrade where the buy button would be, and tapping it does nothing. The Subscription row isn't in your Settings either, so there's nothing to change.
Send your Owner the name of the feature you were trying to open. They can subscribe from their own phone, and the plan applies to everyone the moment the store confirms it.
Good to know
- Admins don't get billing. It's the Owner alone, whatever else the role can do.
- Not sure who the Owner is? Open a person's profile from your team's member list: their role badge reads Owner.
- If you are the Owner and still can't buy, check you're signed in to the right team: you can belong to several.