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Fix a calendar sync problem

If your events stop appearing in your calendar, work through these in order.

Where: iPhone, iPad and Android only. Where each feature works

What to try

  1. Open Settings, then Sync calendar.
  2. If you see We encountered an issue at the top, tap the banner and sign in again.
  1. Check What syncs. If Events, Rehearsals or Blockouts is off, that type won't appear.
  2. Look for an OnStage calendar in your calendar app and make sure it's ticked to show.
  3. Still nothing? Tap Disconnect, then connect again.

Good to know

  • Google Calendar updates on its own, usually within a minute or two.
  • If your device denied calendar access, allow it for OnStage in your device settings, then reconnect.
  • Disconnecting removes the OnStage calendar. Your events in OnStage are not affected.